Manhattan Home Design, a furniture company focusing on mid-century modern and contemporary pieces, placements itself as a company of " economical deluxe." The business uses a curated collection of furnishings, including famous reproductions and initial designs, intending to bring top notch, trendy items to a wide target market.
Brand Ideology and Products
The brand's core viewpoint, as highlighted by chief executive officer Becca Polak, is to offer functional and elegant furnishings that shapes the means individuals live. Polak, a previous company lawyer that acquired Manhattan Home Design in Might 2024, brings a concentrate on customer-centric solution and high quality. The business's directory includes popular things like the Mario Bellini Sofa and the Ducaroy Couch, frequently made with premium materials such as Italian leather and velour.
Manhattan Home Design Reviews and the Sitejabber Experience
A thorough look at Manhattan Home Design Reviews from both the business's website and independent evaluation systems discloses a combined image. The Sitejabber website offers a especially telling point of view, with an overall ranking of 2.6 out of 5 stars, recommending a pattern of consumer discontentment.
Favorable Comments:
Numerous consumers applaud the visual and quality of the furniture, noting that pieces frequently go beyond expectations in terms of material and craftsmanship.
Some reviews from the business's web site emphasize products as "statement-making" and " precisely what I needed to draw the room together."
Older testimonials from third-party sites additionally point out favorable experiences with item top quality and prompt distribution.
Negative Feedback:
More current evaluations on independent sites like Sitejabber and Houzz paint a less beneficial image, with frequent grievances regarding solution, value, and deceitful advertising.
Common problems highlighted on Sitejabber and various other systems consist of:
Poor customer care: Customers report a absence of interaction and problem solving concerns.
Deceitful methods: There are mentions of products being listed as "in stock" when they are not, as well as a "bait and switch" technique with furniture high quality and sales.
Shipping and delivery issues: Lengthy delays, ManhattanHomeDesign Reviews unfinished orders, and harmed items upon arrival are often pointed out.
Trouble with returns and reimbursements: Consumers have actually reported substantial obstacles in getting reimbursements or replacements for harmed or poor-quality products.
Manhattan Home Design Becca Polak
Becca Polak is the CEO and proprietor of Manhattan Home Design. Her history is in the company and legal world, and she obtained the firm with the objective of boosting the online furnishings purchasing experience. She is likewise a contributor to the business's blog site, where she discusses interior design fads and suggestions. Her leadership is focused on curating classic, top notch items and transforming the company's reputation via a much more customer-centric technique.